Help center

Fix8 AI Help

Install on GoDaddy Website Builder

Use your own dashboard code, then test the published site.

Before you start

You need an active Fix8 AI Chat account and your account's public embed key.

GoDaddy Website Builder does not support site-wide custom scripts. Its HTML sections run inside a frame, so the floating bubble is not supported. Use inline chat instead.

Install inline chat

  1. Open the page where you want the chat.
  2. Choose Add Section > HTML.
  3. Paste the script and inline container together into Custom Code.
  4. Size the section tall enough, then Publish.

Add the inline chat to one page

  1. Use the complete inline snippet in a single HTML section, not separate sections for the container and script.
  2. Set a suitable fixed height and test it on a phone as well as a desktop.

Copy your code

Your working snippet comes from your dashboard: Settings > Embed. Some console views show Embed on the dashboard overview. Choose Floating button or Inline on a page and copy the complete code.

These are placeholder examples. Replace YOUR_PUBLIC_KEY with your account's public key, or copy your actual snippet from the dashboard. Keep the existing container id and data-target together.

On GoDaddy Website Builder, use only the inline example. The floating example is shown for reference and is not supported there.

Placeholder code
<script src="https://chat.fix8media.com/api/public/widget.js" data-key="YOUR_PUBLIC_KEY" async></script>

Inline code example

Placeholder code
<div id="fix8-chat"></div>
<script src="https://chat.fix8media.com/api/public/widget.js" data-key="YOUR_PUBLIC_KEY" data-mode="inline" data-target="#fix8-chat" async></script>

Common problems

A floating bubble cannot escape GoDaddy's embedded frame. Contact us about alternatives if you need chat on every page.

A frame can change the origin used by the chat. Contact support if the chat appears but messages are rejected.

Publish after editing and allow enough room for the conversation.